love the V-Twin

waxing nostalgic... what can I say about this lovely. I miss her. :)

Update on my ppc-6700

So... After my posts about the rotten experience I had with Verizon and my phone, I got a new one and I'm happy with it. Finally. Actually, I am very happy to have it right now. The 802.11 support and the office and other app integration has been a boon to me as of late. Being disconnected from my laptops, I have relied on my phone for email and web connectivity as well as office docs and so on.

Having a convergence device that holds music, photos, accesses the cell networks and 802.11 networks as well as lets me run my productivity apps is better then you might think at first. One device - manages most. Nothing optimally, but most things acceptably. I'll keep it. (for now)

Wildcharge

While at work today, I finally came across an (almost) shipping version of what I have been hoping for. It's called Wildcharge and it offers true wireless power. There are a number of competing products that I've found as well indicating that the market may finally be ready! True wireless - I will buy it!

Verizon and my ppc-6700

So a while ago, I bought a new ppc-6700 from Verizon wireless to consolidate some functionality. I have my office apps, mapping software, photos, some tunes and oh yeah - a phone, all in one convenient device. Sounds good, right? I thought so. Then it happened. The screen stopped responding to input - bummer, but hey, I have the warranty through Verizon, plus the insurance plan so I'm covered. (I thought)

I went through all the troubleshooting steps in the manual and also the ones I found online, finally resetting it to factory defaults. When I took it to the Verizon tech, it took over an hour of explanation and repeating the steps to convince them to give me a replacement. Of course, none was to be had in the store but they would mail me a refurb device (I thought it was supposed to be a new one) in a week - quicker if I wanted to pay for it. No thanks, I'll wait the week.

The new device arrived! So I got it up and running and I moved all my stuff over. Then it began flaking out on me. At first, it was random - power cycling and so on. As time went on, it got worse and worse until it just shut itself completely off every time I left it alone for more than a matter of minutes. This is bad, especially when you use it for business as well as fun. Another trip to Verizon#$%@ This time, only 20 minutes to convince them it was broken since it would not stay on to troubleshoot - I suppose that's progress, right? Then I had to convince the phone rep that I did not want to buy another phone (I was eligible for an upgrade) but I wanted them to replace the phone again under warranty. Well, they are shipping a new one, we will see how it goes. I think the next phone I buy will be a mil-spec basic phone...

Got my new phone - wouldn't you know it, it failed also. Again Verizon hit me with the, why don't you just pay to upgrade line. Well, that's customer service. It took a mention of the better business bureau to get them to rethink their position. Finally I got a new phone. Let's hope I meet with more success then the last couple of times. At this point I have spent hours on the phone with Verizon and as much time in the store itself. Whatever happened to customer service? I guess it went the way of the dinos and bag phones...